How It Works
Table Of Contents
Icon Reference
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Settings
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Edit
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Check Symbol
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Arrow Symbol
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Close Symbol
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Add Relatives
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Invite Relatives
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Add A Friend
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Share My KidCall ID
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Approve Friend
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Start Video Call
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Games
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Home
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Hang Up
1. Account Setup
(1) Download the free KidCall App from the Apple App Store.
(2) If you do not already have an account, you can create one using social sign-on with Google, Apple, Facebook or just use your email address to set up an account.
(3) By creating an account, you agree to KidCall's Terms & Conditions, End User License Agreement, and Privacy Policy.
(4) Set your 6-digit KidCall Parental Passcode. Your KidCall Parental Passcode is used to secure Settings and the Account Owner Profile area in the App, to approve your children's outgoing Friend Invites and incoming Friend Requests from other KidCall accounts, and to invite and/or approve Relatives to connect to your account so they can communicate with your children. When you sign out of the KidCall App, you will be asked to set the KidCall Parental Passcode again.
(5) Create a KidCall Profile and Avatar for your child. You can create KidCall Profiles for all your children during account setup or press Skip (you can add them later by going to our "Settings" menu).
PLEASE NOTE THAT KIDCALL IS FOR CHILDREN UNDER THE AGE OF 13. PLEASE DO NOT SIGN UP IF YOUR CHILD IS OLDER THAN 13 YEARS OF AGE.
2. Adding Child Profiles
(1) If you don't add all your children during setup, go to the "Settings" screen by pressing the Settings Icon at the top left of the "Child Contacts" or "Account Owner Contacts" screen.
(2) Press the Edit Icon at the top right of the "Settings" screen.
(3) Enter your KidCall Parental Passcode.
(4) Press on Add Child Profile to create another Child Profile and set their Avatar.
3. Editing Or Deleting Your Child's Profile Info
(1) Go to the "Settings" screen by pressing the Settings Icon at the top left of the "Child Contacts" or "Account Owner Contacts" screen.
(2) Press the Edit Icon at the top right of the "Settings" screen.
(3) Enter your KidCall Parental Passcode.
(4) The Check Symbol next to your child's profile Avatar will change to an Arrow Symbol.
(5) Select the Child Profile you wish to edit.
(6) Edit their Avatar, Name, Birthdate, Daily Call Time Limit (see below), or delete their Child Profile by pressing on Delete Profile at the bottom of the "Edit Child Profile" screen.
4. Setting Daily Call Time Limit
Changing the Daily Call Time Limit is a feature that is only available for KidCall Premium subscribers. For free accounts, a 30 Minute Daily Call Limit for the account is automatically set and cannot be changed.
(1) Go to the "Settings" screen by pressing the Settings Icon at the top left of the "Child Contacts" or "Account Owner Contacts" screen.
(2) Press the Edit Icon at the top right of the "Settings" screen.
(3) Enter your KidCall Parental Passcode.
(4) The Check Symbol next to your child's profile Avatar will change to an Arrow Symbol.
(5) Select the Child Profile you wish to edit.
(6) Edit the Daily Call Time Limit or add time to it if it has expired.
5. Editing Your Parental Account Information
(1) Go to the "Settings" screen by pressing the Settings Icon at the top left of the "Child Contacts" or "Account Owner Contacts" screen.
(2) Under the Parental Settings section, press on Account Info.
(3) Enter your KidCall Parental Passcode.
(4) Make the appropriate selection to edit your Profile Picture, edit your Display Name, change your Parental Passcode, change your Password, or Delete your account.
6. Adding An Additional Parent Profile
(1) Go to the "Settings" screen by pressing the Settings Icon at the top left of the "Child Contacts" or "Account Owner Contacts" screen.
(2) Press the Edit Icon at the top right of the "Settings" screen.
(3) Enter your KidCall Parental Passcode.
(4) Press on Add Parent Profile.
(5) Add their Profile Picture, enter their First & Last Name, create a unique Parent ID, and set a Password.
(6) Share the Parent ID and Password with the additional Parent so that they can log into their KidCall Account. They will now be able to see your Children's profiles and manage friend and relative requests.
7. Adding Relatives (Or Close Friends)
Relatives must download the KidCall App and create their own KidCall Account to interact with your children. Once a Relative Connection is established, the Account Owner and all KidCall IDs associated with their KidCall Account will be connected to and be able to interact with your children.
(1) Relatives can be added from either the "Account Owner Contacts" or "Child Contacts" screens.
(2) Press the Add Relatives Icon at the top left of the "Account Owner Contacts" or "Child Contacts" screen (the icon next to the Settings Icon).
(3) If prompted, enter your KidCall Parental Passcode.
(4) Press the Invite Relatives Icon (the "+" sign) at the top right of the "My Relatives" screen.
(5) Enter the Email address used to create your relative's KidCall Account.
(6) Relatives will show as pending until they accept your connection request.
8. Adding Friend Connections For Your Child
(1) You can share your child's KidCall ID with the parent or guardian of their friend from either the "Account Owner Contacts" or "Child Contacts" screens.
(a) Press on the Share My KidCall ID Icon located at the top right of the "Account Owner Contacts" or "Child Contacts" screens. If sharing from the "Account Owner Contacts" screen, choose the child whose KidCall ID you wish to share.
(b) Choose the method by which you would like to share the KidCall ID with their friend's parent or guardian (SMS, iMessage, Email, etc.).
(2) Once you know the 7-digit KidCall ID of your child's friend, press the Add A Friend Icon at the top right of the "Account Owner Contacts" or "Child Contacts" screen to open the "Find A Friend" screen.
(3) Enter the 7-digit KidCall ID of the friend your child wishes to connect with and press Search.
(4) Press "Add To Friends" button underneath their friend's Avatar to send a connection request. You will be asked to enter your KidCall Parental Passcode prior to the system allowing your invite to be sent.
(5) Once the invite is received by your child's friend, their parent or guardian must accept the connection invite by pressing the Approve Friend Icon next to your child's name on the "Child Contact" screen and inputting their KidCall Parental Passcode. The invited friend will be listed under Pending Requests on your "Child Contacts" screen until their parent or guardian accepts the invite. Your child will not be allowed to call their friend using KidCall until their parent or guardian approves the connection.
(6) If your child receives a Friend Request, their friend's KidCall ID will appear in the Pending Requests section of the "Child Contacts" screen until you approve the connection by pressing on the Approve Friend Icon near their KidCall ID and inputting your KidCall Parental Passcode.
(7) Once a connection is approved by both you and the other child's parent or guardian, their KidCall ID will appear in your child's My Friends section.
(8) To delete a friend, swipe left near their KidCall ID and press delete. Your KidCall ID will also be deleted from the "My Friends" section in their app. If you want to reconnect with them at a later date, you must repeat the dual parental approval process outlined in Steps (1) through (7).
9. Communicating (Sending Messages & Video Calls)
(1) For your child to send a message or initiate a video call with an approved friend or relative, open their "Child Contacts" screen and select their tab.
(2) Send a message or initiate a video call with a friend or relative by first selecting their name from the contact list to open the messaging and video calls screen.
(3) Once the messaging and video calls screen is open, you can type a message, or select the green Start Video Call Icon located at the top right of the screen to initiate a video call.
10. Playing Games
(1) Once a call connects, press the Games Icon at the bottom center of the "Video Call" screen. A game menu will appear which allows you to scroll and pick a game.
(2) Select the game you want to play and your opponent will receive an invite to accept or reject the game.
(3) To switch to a new game, press the Home Icon on the "Game" screen at any time to go back to the "Video Call" screen, then press the Games Icon again to select a new game.
(4) To hang up a call, end the game and press anywhere on the "Video Call" screen so that the Hang Up Icon appears, then press it.